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Support Services Associate

1 month ago

Green River, Wyoming, United States Kentucky Department for Public Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Support Services Associate to join our team at the Kentucky Department for Public Health. In this role, you will provide administrative support to our programs, including preparing routine letters, answering phone calls, and maintaining medical records.

Key Responsibilities
  • Prepare routine letters, labels, and other materials as needed
  • Answer multi-line phone system and direct clients to the appropriate staff
  • Maintain medical records and files
  • Collect and record fees obtained
  • Enter information from Patient Encounter Forms (PEF) and Outcome or Assessment Information Set (OASIS)
  • Generate and issue Woman Infant and Children (WIC) vouchers
  • Request and review routine reports
  • Order inventory and office supplies
  • Gather information from patients and insurance
  • Use the Environmental Health Management Information System (EHMIS)
  • Provide certificates for services rendered in environmental
  • Generate and issue all permits and applications
  • Request and review relevant reports for completeness
  • Complete forms containing all pertinent information for processing
Requirements
  • High School Diploma or GED
  • No prior experience required
  • Ability to participate in on-the-job training programs
  • Ability to obtain credentials outlined below within a reasonable time
Working Conditions

Incumbents in this classification will typically perform their primary job duties under the following conditions:

  • Work is typically spent inside the office
Additional Requirements
  • Applicants and employees in this classification may be required to submit to a drug screening test and background check according to the agency's policies

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. The Kentucky Department for Public Health is an Equal Opportunity Employer M/F/D.