Healthcare IT Training Expert
3 days ago
We are looking for a skilled EHR Site Specialist to join our team at Nordic. In this role, you will provide expert-level support to our clients by delivering comprehensive training, coaching, and guidance on Epic system usage.
Estimated salary: $90,000 - $115,000 per year, depending on experience and location.
About UsNordic is a leading provider of healthcare IT solutions dedicated to empowering healthcare providers to leverage technology and realize digital transformation.
We strive to serve our customers who care so well for us, and our team members embody this mission through their commitment to excellence and innovation.
Responsibilities- Develop and deliver customized Epic training programs to meet client-specific needs
- Collaborate with IT teams to identify and resolve user issues related to Epic
- Analyze client workflows and system configuration to optimize Epic usage
- Provide one-on-one support and learning interventions to address client knowledge gaps
- Maintain detailed records of client interactions and outcomes using ServiceNow
To succeed in this role, you must possess:
- A Bachelor's degree in Health Sciences, Education, or a related field, or 11 years of experience in lieu of degree
- At least 5 years of experience working in a healthcare environment directly impacting patient care, IT, or related services
- Experience with Epic or other EMR systems, including proficiency in searching knowledge bases and utilizing troubleshooting tools
- Excellent communication and interpersonal skills, with ability to interact with multidisciplinary teams
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