Service Coordinator

3 weeks ago


Jacksonville, Florida, United States DH Pace Full time

Job Summary: We are seeking a highly organized and detail-oriented Service Coordinator to join our team at DH Pace Company, Inc. in Jacksonville, FL.

Key Responsibilities:

  • Schedule technicians to customer job sites and ensure their schedules are up-to-date and accurate.
  • Provide accurate work orders and picking lists to the warehouse for inventory pulling.
  • Work with service quotes and other duties as assigned.

Requirements:

  • High School Diploma or Equivalent (preferred).
  • Proven ability to implement process improvements.
  • Excellent communication and organizational skills with mechanical and mathematical aptitude.
  • Ability to effectively communicate and represent the company in a professional manner.
  • Willingness to work overtime as necessary, including weekends.

About DH Pace:

DH Pace Company is a distribution, construction, and service organization offering a complete range of door and door-related products and commercial security products. We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.

Why Work with Us:

  • Exposure to tenured DH Pace and Door leaders who will invest time in teaching our service-based sales business model.
  • A hands-on approach to learning by doing as you come into our organization and are exposed to the various products, services, and customers we sell to.

Benefits:

  • Medical, dental, and vision options available on the 1st day of the month following your start date.
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year.
  • Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
  • Floating Holidays: Up to 2 floating holidays per year.
  • Competitive compensation: Including annual performance evaluations.
  • 401k retirement plan: Including an employer match.
  • Company-paid life insurance, short-term disability, and long-term disability.


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