Ricoh Production Field Service Technician

4 weeks ago


Tucson, Arizona, United States Pacific Office Automation Full time
Job Title: Ricoh Production Field Service Technician

Pacific Office Automation is a leading provider of office management solutions, offering cutting-edge technology and exceptional customer service. We have grown to 25 offices across 7 states, and we're seeking experienced and skilled Field Service Technicians for our Tucson, AZ location.

The ideal candidate will have 2+ years of experience supporting copier/printer office equipment, with a strong work ethic and a track record of personal growth and development. Certification and/or hands-on experience with one or more of our supported product lines (Konica Minolta, Ricoh, Canon, Sharp, Oce, Lexmark, HP) is required.

Responsibilities:

  • Maintain and repair assigned territory machines
  • Meet and exceed departmental service and profitability goals
  • Conduct self at all times in accordance with the company's Code of Conduct
  • Encourage and build positive relationships with coworkers and outside customers and vendors

Working Conditions:

Physical demands: Standing, bending, kneeling, sitting, walking, speaking, regular application of basic manual skills (driving, keyboard, eye/hand coordination). Working with hands – manual dexterity. Must be able to lift up to 50 lbs.

Mental demands: Problem-solving, verbal communication, customer contact, comprehending technical documents and instructions, multi-tasking, mental acuity.



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