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Insurance Services Supervisor

1 month ago

Sartell, Minnesota, United States Meduit Full time
Job Summary

We are seeking a highly skilled Insurance Services Supervisor to join our team at Meduit. As a key member of our revenue cycle management team, you will be responsible for overseeing the implementation of best practices and processes to maximize revenue and collection abilities.

Key Responsibilities:

  • Full working knowledge of billing and insurance collections and terminology, including government and non-government regulations for hospital and physician-based entities
  • Assist in implementing best practices and processes to maximize revenue and collection abilities
  • Participate in problem-solving for clients to best meet performance targets
  • Participate in monitoring of key performance indicators (KPIs) that provide insight to the daily operations, assure effectiveness, and guide continuous improvement
  • Ensure projects meet and exceed client expectations
  • Escalate and communicate timely to appropriate leadership any issues and/or concerns related to the client performance, and internal staff performance and quality
  • Participate in hiring and management of staff, overseeing competencies and performance expectations
  • Communicates with leadership ensuring processes are properly managed and staffing needs are appropriately allocated to each project
  • Participates in the preparation of month-end reporting to clients
  • Communicate regularly with leadership regarding client performance
  • Support and mentor team and staff using excellent interpersonal skills
  • Model company values on an ongoing basis
  • Understand and comply with Company Handbooks, Policies, and Procedures

Requirements:

  • Bachelor's degree in business administration, health care administration, or other relevant degree that delivers analytical skills and abilities preferred
  • 2-5 years' experience, including appropriate healthcare transactions such as billing, insurance follow-up, both government and non-government, hospital and physician, denials management, underpayments/zero payments, and other revenue cycle functions
  • Outstanding communication abilities, both written and verbal skills required
  • Delegation skills and excellent organization skills

Special Position Requirements:

  • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Computer Skills:

  • Database software
  • Internet software
  • Spreadsheet software
  • Word Processing software

Other Skills:

  • High energy level, great interpersonal skills needed for this position

Work Environment:

This is a remote position with some PST hours required. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status, or status as a protected veteran or any other federal, state, or local protected class.