Account Manager
1 month ago
We are seeking a highly motivated and results-driven Account Manager to join our team at Alex Mora - State Farm Agent. As an Account Manager, you will play a vital role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.
Key Responsibilities- Establish and maintain strong customer relationships through regular follow-ups and communication.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relationships by identifying and meeting customer needs.
- Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
- Experience managing client relationships is preferred.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills, including written, verbal, and listening skills.
- Dedicated to customer service and able to anticipate customer needs.
- 401(k) 4% match.
- Salary plus commission/bonus.
- Monday-Friday fixed schedule (8:30 am - 5:30 pm).
- Paid time off (holidays and personal/sick days).
- Paid dental and vision insurance.
- $300 a month for health insurance.
- Growth potential and opportunities for advancement within the agency.
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, retirement planning, business insurance, college planning, health insurance, and renters insurance.
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
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