Section Supervisor Opportunity

7 days ago


Brooklyn, New York, United States New York City, NY Full time
Medical Assistance Program Overview
New York City, NY is home to the Medical Assistance Program (MAP), a vital organization that administers public health insurance programs, including Medicaid. Our team is committed to ensuring that eligible individuals and families have access to quality healthcare services at little or no cost.

The MAP is seeking a highly skilled and experienced individual to fill the role of Principal Administrative Associate II, Section Supervisor. As a member of our Hospital Eligibility Division, you will be responsible for supervising several units composed of PAA I, Eligibility Specialists, and Clerical Associates who work tirelessly to process Medicaid eligibility applications.

Key Responsibilities
* Supervise and manage multiple units, overseeing the work of PAA I, Eligibility Specialists, and Clerical Associates
* Review and analyze complex cases, making informed decisions to ensure accurate eligibility determinations
* Monitor and maintain control of subordinate performance, promoting quality service delivery
* Assist in preparing and submitting statistical data and special reports as required
* Conduct in-service training sessions to ensure staff are knowledgeable about applicable laws and regulations
* Participate in unit meetings, providing updates on new policies and changes in regulations

Requirements
* A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, including one year in an administrative capacity or supervising staff performing clerical/administrative work of moderate difficulty
* Alternatively, an associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience, including one year of administrative supervisory experience

Preferred Qualifications
* Knowledge of Medicaid and strong supervisory and communication skills

This is a fantastic opportunity to join our team and make a meaningful impact in the lives of New Yorkers. If you are a motivated and detail-oriented individual with a passion for public service, we encourage you to apply.
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