Insurance Customer Service Representative
1 week ago
Role Overview:
We are seeking a highly skilled and customer-focused Receptionist to join our team at Uzma Afzal - State Farm Agent. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.
Responsibilities:
- Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
- Provide expert guidance on insurance options, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-centric approach to educate clients about insurance products and services.
- Collaborate with other agency team members to ensure seamless customer service and promote business development.
Qualifications:
- Dedicated to delivering exceptional customer service.
- Excellent communication and interpersonal skills to effectively relate to customers and anticipate their needs.
- Proactive problem-solving and multitasking abilities.
- Spanish language proficiency.
Benefits:
- Hourly pay plus commissions.
- Quarterly and annual bonus opportunities.
- Paid time off (vacation and personal/sick days).
- Valuable career-building experience.
Compensation: $40,000.00 - $80,000.00 per year
Our Mission: We help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is dedicated to providing exceptional service and support to our customers in Huntington Beach, CA, and surrounding areas.
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