Environmental Services Operations Director

1 week ago


Milwaukee, Wisconsin, United States Crothall Healthcare Full time
About Crothall Healthcare

Crothall Healthcare is a leading provider of specialized support services to the healthcare industry. With over 1300 healthcare service teams across 46 states, we serve many of the Top 100 Hospitals in the country.

We are proud to have been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013, as well as Becker's Top 150 Places to Work since 2016. Our core services include Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS.

Job Summary

As an Environmental Services Operations Manager at Crothall Healthcare, you will play a critical role in directing and overseeing the operational needs of our Housekeeping Department. You will coordinate tasks with front-line staff, serve as a liaison between administration and hospital departments, and provide exceptional service.

Key Responsibilities:
  • Develop and annually review standards and work procedures for all Housekeeping staff.
  • Plan work schedules and staffing levels to ensure adequate services are rendered.
  • Assist in the hiring process, including interviewing, hiring, and training new associates.
  • Orient, develop, and supervise all supervisory/housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Prepare monthly reports on goals, accomplishments, and future plans.
  • Provide staff education and training.
  • Communicate effectively with staff, administration, and other departments.
  • Coordinate outside services, such as Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling programs.
Preferred Qualifications:
  • A four-year college degree or equivalent work experience is required.
  • At least one year of supervisory experience in housekeeping or a related field with high customer/client contact is required.
  • Demonstrated progressive growth in health care housekeeping or facility maintenance is preferred.
  • The ability to communicate effectively in written format and oral presentations is required.
  • The ability to multi-task and establish priorities is essential.
  • The ability to maintain organization in a changing and stressful environment is necessary.
  • Initiative, responsibility, flexibility, and leadership skills are required.
  • A thorough knowledge of contract administration and office procedures is preferred.
  • The ability to work an evening shift Monday-Friday, with a weekend and holiday rotation, is required.
  • Willingness to work a 10-hour day on a regular basis is necessary.
Salary Information

The estimated annual salary for this position is $60,000 - $80,000, depending on qualifications and experience.

Why Choose Crothall Healthcare?

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also prioritize professional development and offer opportunities for career advancement.



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