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Receptionist - PACE Center
22 hours ago
Miami Jewish Health is a leading provider of healthcare and living options for aging adults in the Southeast. We operate Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, the largest PACE program in Florida, which serves as a health plan, healthcare provider, and social center designed for older adults with complex medical needs.
Job Summary:We are seeking a skilled Receptionist to join our team at the PACE Center. The successful candidate will be responsible for providing exceptional customer service, handling telephone calls, and performing various administrative tasks to support the smooth operation of the center.
Key Responsibilities:- Handle all telephone calls, transfers calls to appropriate parties, and greets and directs visitors.
- Transfers calls to voicemail or takes messages and delivers them to the appropriate person in a timely manner.
- Distribute incoming mail, copies, and faxes documents in a timely manner.
- Emergency situations with clients/caregivers/providers are referred to appropriate parties.
- Maintain unit-specific documentation as per department guidelines and regulatory standards.
- Provide assistance to staff and clerical support as needed.
- Attend department meetings and in-services as needed.
- High School Diploma or equivalent.
- 6 months of related experience preferably in a healthcare setting.
- Proficient in Microsoft Office products.
- Demonstrated ability to handle busy switchboard.
- Customer Service Skills, Bilingual (English/Spanish) required.
- Knowledge of Medical Terminology.
- Excellent interpersonal and communication skills.
- Demonstrated caring attitude/ability to work with geriatric patients.
Miami Jewish Health provides a competitive compensation package, medical/dental/vision coverage, and a 403(b)-retirement savings plan for eligible full and part-time positions. We also offer free on-campus parking, an onsite fitness center, and more.
We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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