Operations Manager

7 days ago


New York, New York, United States 52nd & Lexington Full time

About Us:

52nd & Lexington is a fast-growing neighborhood bakery café with a projected 1,000 locations in the United States by 2030. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world.

About the Role:

We are looking for an Operations Manager to join our team. As an Operations Manager, you will be responsible for directing other crew members to run the store efficiently. This includes dividing up duties, enforcing them, and ensuring that all areas of the store are clean during business hours.

Responsibilities:

  • Providing excellent customer service to all customers
  • Checking quality of all products for displays and organizing rotation of displays
  • Delegating duties between crew members and assigning tasks
  • Entering customer orders into the POS system and knowing how to use it
  • Working in a team-work environment
  • Adhering to food safety guidelines
  • Making beverages and preparing coffee during operating business hours
  • Refilling and organizing all pastries and beverages on display
  • Helping unload deliveries and handling catering orders
  • Cleaning tabletops, turning on lights, TVs, radios, and drink displays for opening shifts
  • Cleaning tabletops, preparing drinks for the next business day, sanitizing processes, turning off machines, powering off computers, and turning off lights, TVs, and radios for closing shifts

Requirements:

  • 1-2 years of food handling/store experience inside a retail store
  • High School Diploma/GED or some college, preferred
  • Current ServSafe certification, ServSafe instructor certificate, or ability to become certified, preferred
  • Positive and passionate attitude
  • High sense of integrity and ownership
  • Basic math skills (add, subtract, multiply, divide)
  • Time management, ability to prioritize, and follow direction
  • Adherence to food safety guidelines
  • Able to lift up to 25 lbs
  • Proficient on Point of Sale systems, currently Toast

Estimated Salary Range: $40,000 - $60,000 per year



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