Event Venue Operations Director
1 week ago
We are seeking a seasoned General Manager to lead our country club and event venue in Staten Island, NY. As a key member of our team, you will be responsible for overseeing all aspects of club operations, including event sales, food & beverage, member services, and maintenance.
The successful candidate will have a proven track record in a General Manager role within a high-volume hospitality setting, such as a country club, event venue, or upscale resort. You will be responsible for driving event sales to achieve revenue targets, managing budgets and profitability, and cultivating relationships with members, guests, and vendors.
- Key Responsibilities:
- Operational Leadership: Manage all aspects of daily operations to deliver top-tier service across dining, events, and member experiences.
- Revenue & Sales Growth: Drive event sales to achieve revenue targets, with a focus on expanding post-renovation income YoY.
- Financial Oversight: Manage budgets and profitability, using data to control costs and optimize financial performance.
- Member & Community Relations: Cultivate relationships with members, guests, and vendors, promoting a loyal client base and repeat business.
- Team Development: Hire, train, and lead a high-performing team, building a strong pipeline for future leadership roles.
- Project & Renovation Management: Oversee upcoming renovation, coordinating with contractors and partners for a seamless transition.
- Compliance & Standards: Ensure full compliance with health, safety, and regulatory standards.
- Marketing Initiatives: Partner with leadership on marketing to showcase events, dining, and membership options.
Requirements:
- Experience: 5-7 years in a General Manager role within a high-volume hospitality setting.
- Sales Acumen: Proven background in event and private function sales, with a strong ability to drive revenue and achieve sales targets.
- Financial Expertise: Proficient in budgeting, financial reporting, inventory management, and operational analysis.
- Leadership Skills: Excellent communication, leadership, and interpersonal abilities to guide a diverse team in delivering top-tier service.
- Project Management: Experience managing large-scale renovations or operational changes, with the ability to oversee projects on time and within budget.
- Technical Knowledge: Familiarity with hospitality systems (POS, CRM, scheduling) is preferred.
- Education: A degree in hospitality management, business administration, or a related field is a plus.
We offer a competitive salary ($90,000 - $100,000) plus performance-based bonus and a comprehensive benefits package (health insurance, 401(k), PTO).
This is an exciting opportunity to join a stable, long-tenured team at a prestigious, family-owned club. The venue will soon undergo a major renovation, providing a unique chance to lead this transformation while enhancing member and guest experiences.
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