Senior IT Specialist

1 day ago


Albany, New York, United States HRUCKUS Full time
Job Title: Senior IT Specialist

We are seeking a highly skilled Senior IT Specialist to join our team at HRUCKUS. As a Senior IT Specialist, you will play a critical role in supporting the NYS Office of the State Comptroller in a remote role based in Albany, NY.

Job Summary:

The ideal candidate will have 6+ years of Information Technology experience, with a strong background in configuration-based analysis in one or more PeopleSoft modules: CRM, HCM, FIN, and IB. You will be responsible for documenting and categorizing existing business processes, composing and reviewing business system documentation, and assisting with communicating business process and system requirements to IT staff and other stakeholders.

Key Responsibilities:
  • Document and categorize existing business processes
  • Compose and review business system documentation
  • Assist with communicating business process and system requirements to IT staff and other stakeholders
  • Utilize established business processes and technology to identify, analyze, and solve production problems/issues
  • Review and analyze business process deficiencies requiring resolution during or after implementation
  • Perform configuration analysis to determine the most efficient way to migrate system changes
  • Work with stakeholders to design and develop deployment plans that effectively and efficiently implement all new business processes and system components
  • Facilitate the execution of deployment plans
  • Create tickets in a ticket management system, determine the priority and severity of reported incidents, reassign them to support teams, and oversee the timely resolution of incidents
  • Work with business and technical staff to analyze any problems identified during deployment and develop solutions that effectively address those problems
  • Work directly with operational bureau managers and staff to facilitate, coordinate, and complete the numerous activities required as business owners during the System Development Life Cycle Deployment Phase
Requirements:
  • 72 months of Information Technology experience in at least five of the following areas: Liaison with functional users and management, Requirements Gathering, Configuration Management, Release Management and Deployment, Troubleshooting and Debugging, Functional Documentation and Design, Post-Implementation System Monitoring, Software Development Lifecycle Planning
  • 72 months of experience performing configuration-based analysis in one or more PeopleSoft modules: CRM, HCM, FIN & IB
  • 72 months of experience participating in event intake, triage, incident response, escalation of incidents, and stakeholder communications
  • 72 months of experience in deployment and release management, including data analysis of object contention and configuration lists
  • 48 months experience creating and maintaining standardized reports for executives and senior management
  • 48 months of experience in Change Management while fulfilling user requests, resolving incidents, and meeting operational commitments
  • 48 months of experience developing procedures, standards, workflows, documentation, and visualizations
  • Bachelor's Degree in any field
What We Offer:
  • 100% Remote work arrangement
  • Negotiable daily work hours between 8 am and 5 pm, Monday-Friday
  • 20-month contract duration
  • Target annual salary: $68,000-$73,000
  • Types of software typically used: Microsoft Office Suite, Oracle PeopleSoft, IBM Rational Jazz Team Server, SQL Developer, Visio, Oracle DB, ServiceNow, Adobe
  • Type of hardware typically used: Laptop, monitor(s), IBMz series mainframe, Exadata Platform, Unix and Linux Servers


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