Clinical Office Coordinator
2 weeks ago
Patient Coordinator Job Summary
We are seeking a skilled Patient Coordinator to join our team at Option 1 Staffing Services, Inc.
Key Responsibilities:
- Act as the first point of contact for patients, physicians, vendors, and visitors, providing a welcoming and supportive environment.
- Greet and assist patients with initial questions regarding appointments, payments, schedules, and other inquiries.
- Manage multi-line phone calls, screening, and routing, taking messages for clinic staff and physicians as needed.
- Verify and authorize necessary information before patients see providers, ensuring seamless care delivery.
- Communicate with providers regarding scheduling preferences and respond to urgent patient needs in a timely and efficient manner.
- Provide doctor-patient support using reference documents and tools, ensuring accurate and effective care.
- Perform various administrative tasks, including maintaining information, paging directory databases, and processing internal forms.
- Utilize telephone systems and electronic medical records systems to perform assigned job tasks, staying up-to-date with the latest technology.
- Answer non-clinical patient messages, escalating where appropriate to ensure patient satisfaction and care.
Qualifications:
- Minimum 2 years of directly related work experience in a medical office or healthcare setting.
- High School Diploma or equivalent required.
- Strong communication and customer service skills, with the ability to work effectively with diverse populations.
- Experience working with EPIC or similar electronic medical records systems is preferred.
- Bilingual or multilingual skills are a plus.
About Option 1 Staffing Services, Inc.
We are an award-winning, statewide leader in staffing and recruiting, specializing in placing top talent in contract and direct-hire opportunities. Our team is dedicated to delivering exceptional service and support to our clients and candidates.
We Offer:
- Excellent opportunities to work with outstanding companies in the healthcare industry.
- Award-winning benefits package, including medical insurance, 401K, and more.
- Competitive salary and a chance to advance your career in healthcare.
Join our team of dedicated professionals and take the first step towards a rewarding career in patient coordination
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