Transportation Liaison Manager
4 weeks ago
Advatix, Inc. is seeking a skilled Transportation Liaison Manager to join their team. The ideal candidate will have a strong background in transportation shipping operations and excellent analytical and judgment skills.
Key Responsibilities:
- Process orders for outbound shipping for transportation clients
- Apply expert-level proficiency in the use of the client's Cloud Suite Logistics Execution Platform (LEP)
- Conduct rate shopping to ensure the best portfolio of pricing options
- Book shipments with the appropriate provider, per business rules set
- Maintain constant awareness of order status and report potential/actual delivery delays to the leadership teams
- Address any shipping claims activity for lost, damaged, or other shipment complaints with the proper Carrier representative
- Perform customer-facing account management contact activities, as needed
- Drive achievement of established Service Level Agreement (SLA) metrics for internal and external customers
Requirements:
- Bachelor's degree or equivalent in experience and evidence of exceptional ability
- At least five (5) years of working experience in transportation shipping operations
- Excellent analytical and judgment skills, with the ability to effectively communicate both written and verbally at all levels of the organization, and with external suppliers
- Ability to work independently in a fast-paced environment, prioritize appropriately, and handle multiple tasks and projects simultaneously with various cross-functional teams
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