Nuclear Energy Account Manager

4 weeks ago

Washington, Washington, D.C., United States The Nuclear Company Full time
Job Description

The Nuclear Company is a pioneering force in the nuclear and energy sector, revolutionizing the industry with its innovative fleet-scale approach to building nuclear reactors. By leveraging its design-once, build-many strategy and fostering collaboration across communities, regulators, and financial stakeholders, The Nuclear Company is dedicated to delivering safe and reliable electricity at the lowest cost, while driving the nuclear industry's rapid development in America and globally.

About the role:

The Nuclear Energy Account Manager is responsible for managing and optimizing customer relationships with utility companies. This role requires strong customer service skills, a deep understanding of utility services, and the ability to provide tailored solutions to meet customer needs. This role will report into the VP, Partnerships and Consortium.

Key Responsibilities:

  • Market Intelligence: Gather market intelligence to inform business decisions.
  • Customer Relationship Management: Build and maintain strong relationships with customers, acting as their primary point of contact for all utility-related matters.
  • Needs Assessment: Identify and understand customer-specific energy needs and usage patterns.
  • Rate Analysis: Analyze different rate structures and tariffs to recommend the most cost-effective options for customers.
  • Energy Efficiency: Promote energy-efficient practices and technologies to help customers reduce energy consumption and costs.
  • Contract Negotiation: Negotiate and manage contracts with utility/IPP counterparties.
  • Problem Resolution: Resolve customer complaints and issues related to utility services.

Requirements:

  • Undergraduate degree (preferably in business, marketing, finance)
  • Minimum eight years of experience in customer service or a related field
  • Strong customer service skills and ability to build relationships
  • Excellent communication and interpersonal skills
  • Knowledge of utility industry practices and regulations
  • Ability to analyze data and identify trends
  • Strong negotiation and problem-solving skills
  • Proficiency in relevant software applications (e.g., CRM systems, billing software)

Benefits:

  • Competitive compensation packages
  • 401k with company match
  • Medical, dental, vision plans
  • Generous vacation policy, plus holidays
  • Annual company retreats

The estimated starting salary range is $118,000 - $140,000 annually, less applicable withholdings and deductions, paid on a semi-monthly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion.

The Nuclear Company is an equal opportunity employer committed to fostering an inclusive workplace environment. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination.

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