Customer Service Representative with Merchandise Handling Expertise
7 days ago
At Sam's Club, we offer a competitive salary and performance-based bonus awards, as well as other great benefits for a happier mind, body, and wallet. This role is an excellent opportunity to develop your skills in customer service, merchandise handling, and sales operations.
Key Responsibilities- Maintain the visual appeal of the sales floor by ensuring merchandise is properly zoned, arranged, and organized.
- Provide exceptional member service by greeting members, acknowledging their needs, and assisting them with purchasing decisions.
- Resolve member issues and concerns promptly and professionally.
- Process member purchases, returns, refunds, and exchanges according to company policies and procedures.
- Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential security risks.
- Customer service experience, preferably in a retail environment.
- Retail experience, including operating front-end equipment (e.g., cash registers) and working with mobile retail applications.
- Competitive hourly wage: $19.35 - $27.55 per hour*
- Performance-based bonus awards
- Great benefits package, including health, financial, and paid time off benefits
Premiums may be paid in amounts ranging from $0.45 per hour to $3.50 per hour in specific circumstances, based on schedule, facility, season, or specific work performed.
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