Care Coordinator Specialist
7 days ago
About Us
Griswold Home Care is a leading provider of home care services in NJSCFL, dedicated to delivering exceptional care to our clients. We are seeking a highly skilled Care Coordinator Specialist to join our team.
Salary: $45,000 - $55,000 per year
Job Description:
We are looking for a detail-oriented and organized individual to assist the office manager with scheduling, marketing, interviewing, and administrative duties. As a Care Coordinator Specialist, you will be responsible for conducting telephone intakes with new or potential clients, performing initial home visits to explain services and obtain a signed service agreement, and executing follow-up home visits with existing clients.
Responsibilities:
- Scheduling activities, including replacement and substitute caregivers
- Resolving client, family, and caregiver differences
- Maintaining files to meet all internal, state, and Federal quality and compliance standards
- Coordinating, screening, and interviewing prospective caregivers
Requirements:
- Nurturing ability (Caring, empathetic, compassionate)
- Articulate, with strong verbal and written skills and pleasant phone manner
- High level of emotional intelligence
- Creative problem-solving skills
- Organized and detail-oriented; good documentation skills
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