Care Coordinator Specialist

7 days ago


Berlin, New Jersey, United States Griswold Home Care NJSCFL Full time

About Us

Griswold Home Care is a leading provider of home care services in NJSCFL, dedicated to delivering exceptional care to our clients. We are seeking a highly skilled Care Coordinator Specialist to join our team.

Salary: $45,000 - $55,000 per year

Job Description:

We are looking for a detail-oriented and organized individual to assist the office manager with scheduling, marketing, interviewing, and administrative duties. As a Care Coordinator Specialist, you will be responsible for conducting telephone intakes with new or potential clients, performing initial home visits to explain services and obtain a signed service agreement, and executing follow-up home visits with existing clients.

Responsibilities:

  • Scheduling activities, including replacement and substitute caregivers
  • Resolving client, family, and caregiver differences
  • Maintaining files to meet all internal, state, and Federal quality and compliance standards
  • Coordinating, screening, and interviewing prospective caregivers

Requirements:

  • Nurturing ability (Caring, empathetic, compassionate)
  • Articulate, with strong verbal and written skills and pleasant phone manner
  • High level of emotional intelligence
  • Creative problem-solving skills
  • Organized and detail-oriented; good documentation skills

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