Bowling Department Manager
6 days ago
We are a dynamic and fun-loving company, dedicated to providing an exceptional entertainment experience for our customers.
Job SummaryWe are seeking an experienced and motivated Bowling Department Supervisor to lead our team and drive sales growth. As a key member of our management team, you will be responsible for supervising daily operations, promoting services, and delivering exceptional customer service.
Key Responsibilities:- Leadership: Supervise department staff, provide guidance, and ensure excellent customer service.
- Sales Promotion: Develop and execute strategies to increase bowling game sales, membership promotions, and event bookings.
- Operations: Manage daily operations, including lane maintenance, pinsetter system operation, and cash handling.
- Customer Service: Provide personalized attention, offer expert advice on bowling techniques, and resolve customer complaints.
- Training and Development: Conduct training sessions for staff, focusing on operational procedures, customer service, and sales techniques.
To be successful in this role, you should have:
- Previous Retail/Restaurant Experience: Proven track record of success in a fast-paced retail or restaurant environment.
- Leadership Skills: Ability to motivate and supervise staff, while maintaining high standards of customer service.
- Sales and Marketing: Experience with sales promotion, marketing strategies, and customer engagement.
- Operational Management: Strong understanding of operational procedures, including cash handling, inventory management, and equipment maintenance.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers, staff, and management.
In return for your hard work and dedication, we offer a competitive salary, plus a range of benefits, including:
- Base Salary: $45,000 - $60,000 per annum, depending on experience.
- Bonus Structure: Performance-based bonuses, tied to sales growth and customer satisfaction targets.
- Benefits Package: Comprehensive health insurance, retirement plan, and paid time off.
- Ongoing Training and Development: Opportunities for professional growth, leadership development, and continuing education.
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