Front Desk Professional

7 days ago


West Hartford, Connecticut, United States Block Advisors Full time
Job Description:

We're seeking a highly motivated and organized Front Desk Receptionist to join our team at H&R Block. As a key member of our client service team, you will play a crucial role in ensuring that our clients receive top-notch service.

Key Responsibilities:

  • Answer phone calls and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Help ensure all clients' needs are met during service, both in-person, over the phone, or virtually
  • Maintain office cleanliness and organization with team members
  • Perform other duties as assigned

About You:

  • Previous experience in a customer service environment
  • Ability to multitask and prioritize tasks effectively
  • Strong organizational and time-management skills
  • Proficiency in Microsoft Office
  • High school diploma or equivalent (preferred)

Salary:$45,000 - $60,000 per year, depending on experience and location

Why Choose Us:

  • We believe in investing in our people's total well-being
  • We offer a range of benefits to support our associates' health, wellbeing, and financial wellness needs
  • We celebrate diversity in the workplace and strive to create an inclusive culture


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