Front Desk Professional
7 days ago
We're seeking a highly motivated and organized Front Desk Receptionist to join our team at H&R Block. As a key member of our client service team, you will play a crucial role in ensuring that our clients receive top-notch service.
Key Responsibilities:
- Answer phone calls and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Help ensure all clients' needs are met during service, both in-person, over the phone, or virtually
- Maintain office cleanliness and organization with team members
- Perform other duties as assigned
About You:
- Previous experience in a customer service environment
- Ability to multitask and prioritize tasks effectively
- Strong organizational and time-management skills
- Proficiency in Microsoft Office
- High school diploma or equivalent (preferred)
Salary:$45,000 - $60,000 per year, depending on experience and location
Why Choose Us:
- We believe in investing in our people's total well-being
- We offer a range of benefits to support our associates' health, wellbeing, and financial wellness needs
- We celebrate diversity in the workplace and strive to create an inclusive culture
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