Sales Lead

3 weeks ago


Burlington, North Carolina, United States Premium Brands Services, LLC Full time
About Us

At Premium Brands Services, LLC, we're dedicated to empowering women to find their authentic self-expression through our modern, feminine, and versatile clothing. Our team is passionate about creating a welcoming and inspiring environment for our clients, and we're seeking a Sales Lead to join our team.

Key Responsibilities:

  • Provide exceptional client services, ensuring that every interaction is personalized and memorable.
  • Assume the Manager on Duty role in the absence of management, overseeing store operations and ensuring seamless execution of tasks.
  • Drive revenue growth by proactively managing the client experience and effectively performing Manager on Duty responsibilities.
  • Utilize tools to maintain a client-focused team environment, promoting productivity and capturing client opportunities.
  • Coach associates on client interactions and performance, maximizing productivity and driving sales.
  • Perform opening and closing procedures, including opening and closing registries, checklists, bank deposits, and other essential tasks.
  • Assume PIN and signature privileges for register functions requiring approval.
  • Utilize reports to make effective merchandising decisions, styling the store in accordance with Division standards.
  • Leverage tools to drive operational excellence through Standard Operating Procedures (SOPs).
  • Ensure optimal coverage and productivity in all areas of the store through scheduling and task management.
  • Complete daily tasks to ensure the store runs smoothly and meets all ANN INC. standards and guidelines.
  • Represent the brand by adhering to ANN INC.'s dress code guidelines and embodying the company's values.

Requirements:

  • Client Service: Prioritize client satisfaction while balancing required tasks and store operations.
  • Store Operations and Organization: Demonstrate ability to organize, delegate, prioritize assignments, and meet deadlines.
  • Merchandising: Possess knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines.
  • Accuracy: Handle cash and provide change without error, and prepare nightly deposits as necessary.
  • Communication: Effectively communicate with clients, management, business partners, and store associates.
  • Schedule: Work a flexible schedule to meet business needs, including evening and weekend shifts.
  • Physical: Ability to lift and carry up to 20 pounds occasionally, and maneuver effectively around the sales floor, stock room, and office.

Educational Requirements and Experience:

  • Minimum Requirements: High School Diploma or GED.
  • Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher.
  • Part-time or full-time managerial experience preferred.

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