Operations Manager

3 days ago


Minneapolis, Minnesota, United States Boutique Recruiting Full time

Boutique Recruiting, a leading hospitality company in Bloomington, Minnesota, is seeking an enthusiastic and driven Assistant General Manager to join its team. This on-site role offers the opportunity to oversee day-to-day hotel operations, motivate team members, and uphold a high standard of guest satisfaction.

About the Role

This position involves assisting the General Manager with all hotel operations, including maintenance, housekeeping, guest services, and food and beverage. The ideal candidate will have a strong work ethic, passion for building team morale and guest satisfaction, and experience working in a fast-paced environment.

Responsibilities
  • Assist the General Manager with daily operations, ensuring smooth execution of hotel tasks and activities.
  • Motivate and train team members to meet customer service standards, fostering a positive and service-oriented team environment.
  • Monitor hotel performance metrics, identifying areas for improvement to maintain or exceed guest satisfaction scores.
  • Support breakfast service operations and assist other departments as needed in a hands-on capacity.
Requirements
  • 1-2 years of hotel experience in roles such as Guest Services Manager or similar.
  • Strong leadership and problem-solving skills.
  • Ability to work Friday-Tuesday, with a mix of morning and mid-shift schedules (weekend availability required).
Benefits
  • Annual bonus paid quarterly.
  • Health, dental, and life insurance.
  • PTO starts accruing day one.
  • 401(k) match.
  • Associate room rate discounts at hotels within the brand.

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