Healthcare Support Specialist
4 weeks ago
Job Summary: We are seeking a skilled Clinical Operations Assistant to join our team at Burke Rehabilitation Hospital. As a key member of our healthcare team, you will provide exceptional support to our front desk staff, ensuring seamless patient care and administrative operations.
Responsibilities:
- Assist with clerical duties, including answering phones, scanning documents, and maintaining patient records.
- Support therapy staff with maintaining the physical environment and equipment, as well as compiling daily statistics and managing inventory.
- Provide excellent customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
- Collaborate with the team to ensure efficient scheduling and coordination of patient appointments and treatments.
Requirements:
- High School Diploma and 1-2 years of college required; previous patient care experience preferred.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and managing competing demands.
- Excellent communication and interpersonal skills, with a strong focus on patient-centered care.
Work Schedule:
Monday/Wednesday/Friday: 9:00am-5:00pm, Tuesday/Thursday: 10:30am-6:30pm
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