Healthcare Support Specialist

4 weeks ago


Fall River, Massachusetts, United States Burke Rehabilitation Hospital Full time

Job Summary: We are seeking a skilled Clinical Operations Assistant to join our team at Burke Rehabilitation Hospital. As a key member of our healthcare team, you will provide exceptional support to our front desk staff, ensuring seamless patient care and administrative operations.

Responsibilities:

  • Assist with clerical duties, including answering phones, scanning documents, and maintaining patient records.
  • Support therapy staff with maintaining the physical environment and equipment, as well as compiling daily statistics and managing inventory.
  • Provide excellent customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Collaborate with the team to ensure efficient scheduling and coordination of patient appointments and treatments.

Requirements:

  • High School Diploma and 1-2 years of college required; previous patient care experience preferred.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and managing competing demands.
  • Excellent communication and interpersonal skills, with a strong focus on patient-centered care.

Work Schedule:

Monday/Wednesday/Friday: 9:00am-5:00pm, Tuesday/Thursday: 10:30am-6:30pm



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