Customer Relationship Manager at KinderCare
1 week ago
Job Overview
KinderCare Education is seeking a highly skilled Customer Relationship Manager to join our team. In this role, you will assist experienced professionals in managing and maintaining high-quality customer relationships.
Main Responsibilities:
- Maintain and update customer records in CRM systems with efficiency and accuracy.
- Develop customized solutions to meet customer needs, ensuring timely follow-ups and effective issue resolution.
- Collaborate with cross-functional teams to resolve customer issues, promoting excellent communication and problem-solving skills.
- Provide exceptional customer service and support, conducting regular follow-ups to ensure customer satisfaction.
Requirements:
- A minimum of 2+ years of experience in customer-facing roles, with a strong track record of building and maintaining successful relationships.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office applications.
What We Offer:
- Ongoing training and professional development opportunities to enhance your skills and career growth.
- A competitive salary of $60,000 - $80,000 per year, depending on experience, plus a comprehensive benefits package.
- Opportunities for career advancement and professional growth within our organization.
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