Network Infrastructure Manager
4 weeks ago
The County of Orangeburg seeks a highly skilled Network Infrastructure Manager to oversee the management, coordination, and planning of customer support operations. This role involves supervising staff, coordinating work assignments, and establishing work schedules to ensure efficient network operations.
Key Responsibilities:
- Supervise and direct assigned staff, processing employee concerns and problems, and completing employee performance appraisals.
- Coordinate and assign work, establish work schedules, and maintain standards to ensure efficient network operations.
- Manage network infrastructure, including cabling and appliances, servers, workstations, printers, and other peripherals.
- Promote staff development through coursework, on-hands experience, and mentoring, and manage response to customer requests.
- Measure metrics of ticket responses to provide feedback for technicians and manage infrastructure from servers, routers, and switches to PCs, laptops, printers, copiers, and cell phones.
Requirements:
- Associate's degree or equivalent in information systems, computer science, or business administration.
- Four years of progressively responsible professional experience in the management, operation, and development of information systems, technology planning, and technical project management.
- Valid driver's license and demonstrated business analysis and technical project management certification is highly desirable.
Work Environment:
The Network Infrastructure Manager will work in a fast-paced environment with routine and frequent exposure to bright/dim light, dusts and pollen, extreme heat and/or cold, wet or humid conditions, extreme noise levels, animals/wildlife, vibration, fumes and/or noxious odors, traffic, moving machinery, electrical shock, and heights.
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Network Infrastructure Manager
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