Customer Service Coordinator
1 week ago
**Job Summary:**
We are seeking a highly motivated Customer Service Coordinator to join our team at the City of Lake Worth Beach. This is an excellent opportunity for individuals who enjoy working in a fast-paced office environment and providing exceptional customer service.
**About Us:
The City of Lake Worth Beach is a vibrant and diverse community that prides itself on its small-town charm and big-city amenities. As a Customer Service Coordinator, you will be part of a dynamic team that is dedicated to serving our residents, businesses, and visitors.
**Responsibilities:
This role will involve performing technical and clerical activities associated with business licenses and building permits issued by the City of Lake Worth Beach. Key responsibilities include:
- Providing exceptional customer service to internal and external customers via phone, email, or in-person interactions.
- Researching and gathering information regarding business licenses and/or building permits.
- Maintaining accurate and up-to-date files and records for departmental use.
- Assembling and gathering data to support departmental operations.
**Requirements:
To be successful in this role, you must possess strong communication skills, attention to detail, and the ability to work effectively in a team environment. You should also have prior experience in administrative or clerical roles, including customer service experience. A high school diploma or equivalent and valid Florida driver's license are required.
**What We Offer:
As a Customer Service Coordinator with the City of Lake Worth Beach, you can expect a competitive hourly wage of $16.92 and a comprehensive benefits package. Our city values diversity, equity, and inclusion and offers opportunities for professional growth and development.
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