Phlebotomy Team Lead

1 day ago


Austin, Texas, United States Labcorp Full time
Job Summary

We are seeking a skilled Regional Phlebotomy Manager to oversee the daily operations of our Phlebotomy teams in Austin and Waco, Texas. This role will be responsible for ensuring that all clients, including physician offices and Patient Service Centers, receive exceptional service.

About Labcorp

Labcorp is a leading healthcare company that offers innovative solutions for improving patient outcomes. Our commitment to quality, customer satisfaction, and employee development sets us apart from other companies in the industry.

Estimated Salary Range: $80,000 - $110,000 per year

Key Responsibilities

  • Oversee daily operations of Phlebotomy teams in Austin and Waco, Texas
  • Provide coaching and mentoring to supervisory staff and phlebotomists
  • Work closely with large accounts to support operational services through phlebotomy
  • Ensure compliance with state and federal regulations and company mandates
  • Monitor monthly productivity and report deviations as necessary
  • Resolve client-related matters or customer complaints appropriately
  • Manage costs effectively by minimizing employee turnover and controlling overtime costs

Requirements

  • High school diploma or equivalent required; Associates or Bachelors degree preferred
  • Strong leadership skills and proven ability to manage and mentor a team
  • Ability to communicate professionally and effectively with internal and external customers
  • Prior supervisory experience: 2 years is required, preferably within the phlebotomy/healthcare industry
  • Prior hospital and patient-facing experience; is preferred
  • Previous experience as a phlebotomist; is preferred

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