Industrial Field Service Technician

6 days ago


Atlanta, Georgia, United States 4JET Technologies Full time

Company Overview

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4JET Technologies is a leading provider of laser equipment solutions for surface preparation, cleaning and functionalization of delicate technical surfaces as well as micromachining of glass and thin-films.

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We serve our customers to improve their competitiveness by enhancing their technology and saving costs. Our customers benefit from our support throughout each stage of a project.

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About the Job

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We are currently seeking an experienced Industrial Field Service Technician to join our team in Alsdorf, Germany. The successful candidate will be responsible for troubleshooting, diagnosing, and repairing units in the field, as well as installing and setting up new machines.

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The ideal candidate will have a strong analytical, fault isolation and problem-solving skills, as well as experience with computer and PLC systems. They should also possess excellent communication and customer service skills, with the ability to work independently and as part of a team.

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Responsibilities

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Troubleshoot, diagnose, and repair units in the field

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Install and set up new machines

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Conduct trainings on preventive maintenance, safety regulations, and operation of machines

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Provide general customer service on the phone (on-call emergency service) and in person

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Perform administrative tasks such as maintaining records of service calls, trainings, and expenses

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Requirements

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Degree in electrical/mechanical engineering or equivalent work experience

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Laser process or systems knowledge is beneficial, but not a must

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Strong analytical, fault isolation and problem-solving skills

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Computer and PLC experience

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Excellent communication and customer service skills

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What We Offer

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Competitive salary: €60,000 - €80,000 per year

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Time off as compensation for overtime

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Paid vacation

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Health insurance co-pay

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High-level training to become a laser expert

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Independent work and exciting career in a stable growing industry

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Location

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Alsdorf, Germany

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Travel Requirements

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Average about 60% National and 20% International travel

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Language Skills

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Knowledge of English language (written and verbal), German language skills are a plus

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Starting Date

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Please indicate your possible starting date as well as your salary expectations.

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All qualified applicants will receive consideration for employment without regard to the individual`s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.



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