IT Business Analysis Director

7 days ago

Chicago, Illinois, United States Insight Global Full time

About the Role

We are seeking an experienced IT Business Analysis Manager to lead our team of business analysts in the Digital Strategy and Services department. As a hybrid remote/in-office position, this role will require coming to our Chicago office 2 days a week.

Responsibilities:

  • Business/Functional Governance Management:
    • Define and manage business and functional requirements governance and best practices by partnering with IT leadership and business analysts.
    • Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices.
    • Resolve issues and mitigate risks associated with gathering of business and functional requirements.
    • Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes.
    • Lead Center of Excellence for the creation and publishing of consistency, standardized templates, and artifacts for our business analyst practice.
  • Staff Management:
    • Manage business analyst personnel while optimizing allocation-based skills, experience, and/or interest when possible.
    • Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross-train resources whenever possible.
    • Evaluate project and staff performance to make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.
  • Internal Collaboration:
    • Collaborate with business and technology partners.
    • DIRECT and drive successful business relationships with key internal partners and significant external partners.
    • Own key client relationships with a focus on exemplary customer service and service delivery.
  • User Acceptance Testing:
    • Define and lead creation of user acceptance test cases for strategic projects as required.
    • Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases.
    • FACILITATE user acceptance testing training with key business stakeholders as required.
    • Analyze and validate user acceptance test plans do not replicate unit, system, and/or regression testing.
    • Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers, and other project stakeholders as required.

Requirements:

  • Bachelor's degree in computer science or related field.
  • 7+ years of experience with core Business Analysis responsibilities.
  • 2-3+ years of managerial experience.
  • Waterfall and Agile-based SDLC methodology experience.
  • 5+ years of experience leading user acceptance testing.
  • Requirements definition and documentation techniques (ensuring that business requirements, user requirements, and functional requirements are clear, concise, testable, and traceable).
  • Experience creating user acceptance test plans using a traceability matrix leveraging documented business and functional requirements.
  • Experience with analysis techniques/methods (scope diagrams, process models, data models, use cases, user stories, storyboards, prototypes, CRUD matrix, etc.).
  • Solid technical experience to relay both verbally and in writing to technical and non-technical groups.
  • Experience facilitating and driving groups to consensus/decision making.
  • Strong analytical skills, problem-solving skills, and ability to understand/apply concepts such as resource utilization, work effort, percent to complete, and project health.

Compensation:

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience.

About Insight Global

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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