Behavioral Health Care Manager I, Adult

4 weeks ago


Cookeville, Tennessee, United States Mental Health Cooperative Full time

Mental Health Cooperative is a rare and special place where outstanding company culture is intentional.

Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness.

Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty.

Our team is caring, collaborative, innovative and energizing, and we are looking for a Care Manager I, Adult to join us in Cookeville, TN.



Job Summary:
Provide comprehensive care management services to consumers with SPMI and their supports.

Responsibilities:
Continual assessment of consumers' strengths, needs, supports, and goals. Meet with consumers and their supports in the community.


Provide support to consumers in their home, at school, at court, at appointments in office, and any other community-based location where support is needed.


Collaboratively complete comprehensive and individualized care plan, crisis plan, PRAPARE screening tool, Columbia Suicide Severity Risk Scale (CSSRS), and DLA/CANS assessment tools within 30 days of consumer admission to MHC services, and every 6 months thereafter.

Goals include both physical health and behavioral health, as well as any additional domains as applicable.


Assist with referral and linkage to internal and community resources to ensure consumers are successfully connected and receiving needed supports.

Provide side by side support to consumers in addressing barriers and learning new skills.

Advocate for consumers whenever necessary.


Assist consumers with attending appointments (Clinic, Therapy, IHC/PCP) by providing appointment reminders, collaboratively addressing barriers to attendance, and transporting when needed.


Provide education to consumers regarding gaps in care and collaboratively develop action plans to close gaps and manage health proactively.


Provide education to consumers and their supports regarding proper usage of Emergency Department and Inpatient utilization, PCP, and Urgent Care.

Provide supportive interventions when consumer utilizes ED/IP, according to agency guidelines.

Ensure consumer's daily psychiatric, medical, and environmental needs are planned for and coordinated.

Ensure efficient, timely, and coordinated transition of consumers when needed within the agency and the community.

Meet productivity standards as indicated in the Policies and Procedures.

Meet with Care Management Supervisor for monthly supervision and meetings as scheduled. Come prepared to supervision with questions, caseload information, and solutions for challenges.

Attend daily in person team meetings as scheduled. Come prepared to team meetings with questions, caseload information, and solutions for challenges.

Actively participate in collaborative problem solving and team building.


Collaborate closely with team members, agency employees, and community partners to promote consumer success in accessing care and making progress towards goals.

Follow up with the plans developed in each supervision and team meeting within deadlines given.


Respond to urgent/crisis consumer needs with assistance and guidance from supervisor, crisis services, and clinic staff by developing and implementing plans and interventions.

Develop and maintain positive and professional relationships with consumer's supports.

Ensure timely and appropriate documentation as required by the agency. Develop and maintain community relations through prompt follow through with contacts

Requirements:
Bachelor's Degree in a health-related field of counseling, psychology, social work or other behavioral health field.


Candidates with a bachelor's degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.

Valid Tennessee Driver's License

Acceptable Motor Vehicle Report (MVR)

Acceptable Criminal Background Investigation

Personal Automobile Insurance

Cell Phone

Transportation That Seats 4 People

"F" Endorsement

Benefits:
Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in.

The following products are available:
Medical Insurance/Prescription Drug Coverage

Health Savings Account

Dental Insurance

Vision Insurance

Basic Life and AD&D Insurance

Short- & Long-Term Disability

Supplemental Life Insurance

Cancer Insurance

Accident Insurance

Critical Illness Insurance

403b - Retirement Plan

Calm App for medication and mental health

Gym membership discounts

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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