Digital Solutions Leader

3 days ago


San Francisco, California, United States Canon U.S.A., Inc. Full time

We are seeking a seasoned professional to lead our team of Digital Service Specialists. As a Field Service Manager, you will oversee the service and support of specific business system products and services within a territory or assigned account list.

Responsibilities
  • Selecting, hiring, training, and developing current and new technical representatives.
  • Addressing and resolving customer issues in a timely manner to achieve total customer satisfaction.
  • The warehousing process as it relates to merchandise and inventory.
  • The development and education of the team regarding new technology in an evolving industry.

Requirements

  • Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees.
  • Service management experience in the technology industry.
  • Hands-on field technical experience with a vast knowledge of digital and electromechanical technology.

What We Offer

A competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. Estimated annual salary range: $68,000 - $92,520.



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