Empowering Retail Excellence: Sales and Customer Service Leader
1 week ago
Spectrum is a leading provider of innovative telecommunications solutions, serving nearly 32 million customers across 41 states. We empower our communities by offering state-of-the-art services, including Spectrum Internet, mobile, TV, and voice.
Salary and BenefitsThe estimated salary for this position ranges from $57,400.00 to $113,800.00, with additional forms of incentive-based compensation available. This includes a commission earnings target starting at $13,200. Our comprehensive pay and benefits package rewards employees for their contributions, supports their well-being, and delivers real value throughout their career.
Job DescriptionWe are seeking a skilled Retail Store Manager to inspire and lead our sales team in delivering exceptional customer experiences. As a key member of our retail team, you will be responsible for driving store success, building positive relationships with customers, and utilizing probing techniques to overcome obstacles.
- Key Responsibilities:
- Lead and develop high-performing teams through best practice sharing and coaching.
- Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
- Communicate effectively with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
To succeed in this role, you will need:
- 3-5 years of sales and customer service experience, preferably in a retail environment.
- Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
- A valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle for travel.
- The ability to lift up to 35 lbs. and stand for prolonged periods of time.
We offer a range of benefits to support your career growth and well-being, including:
- Dynamic growth opportunities within our industry-leading organization.
- Competitive pay and lucrative incentives.
- Total rewards package that invests in your development and success.
This role requires someone who is passionate about empowering others, driving results, and delivering exceptional customer experiences. If you have a proven track record in sales and customer service, a strong work ethic, and excellent communication skills, we encourage you to apply.
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