Empowering Retail Excellence: Sales and Customer Service Leader

1 week ago


Inglewood, California, United States Spectrum Full time
About Spectrum

Spectrum is a leading provider of innovative telecommunications solutions, serving nearly 32 million customers across 41 states. We empower our communities by offering state-of-the-art services, including Spectrum Internet, mobile, TV, and voice.

Salary and Benefits

The estimated salary for this position ranges from $57,400.00 to $113,800.00, with additional forms of incentive-based compensation available. This includes a commission earnings target starting at $13,200. Our comprehensive pay and benefits package rewards employees for their contributions, supports their well-being, and delivers real value throughout their career.

Job Description

We are seeking a skilled Retail Store Manager to inspire and lead our sales team in delivering exceptional customer experiences. As a key member of our retail team, you will be responsible for driving store success, building positive relationships with customers, and utilizing probing techniques to overcome obstacles.

  • Key Responsibilities:
  • Lead and develop high-performing teams through best practice sharing and coaching.
  • Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
  • Communicate effectively with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
Required Skills and Qualifications

To succeed in this role, you will need:

  • 3-5 years of sales and customer service experience, preferably in a retail environment.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • A valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle for travel.
  • The ability to lift up to 35 lbs. and stand for prolonged periods of time.
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Dynamic growth opportunities within our industry-leading organization.
  • Competitive pay and lucrative incentives.
  • Total rewards package that invests in your development and success.
About You

This role requires someone who is passionate about empowering others, driving results, and delivering exceptional customer experiences. If you have a proven track record in sales and customer service, a strong work ethic, and excellent communication skills, we encourage you to apply.



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