Dental Office Coordinator
1 day ago
Job Title: Dental Office Coordinator
About Us:
At StoneCreek Dental Care, we strive to provide exceptional patient care in a comfortable and welcoming environment.
Job Summary:
We are seeking an experienced Dental Front Office Assistant to join our team. As a key member of our front office staff, you will be responsible for greeting patients, managing phone calls, scheduling appointments, and handling patient demographic information.
Key Responsibilities:
- Greet and check-in/out patients in a timely and professional manner
- Make outbound and take inbound phone calls to ensure seamless communication
- Schedule appointments and manage patient calendars
- Enter accurate patient demographic information into our computer system
- Collect copays and deductibles while maintaining excellent customer service
- Assist in insurance processing management and resolve any issues that may arise
- Provide exceptional patient experience by being empathetic, respectful, and courteous
- Maintain a high level of productivity while multitasking and ensuring accuracy
Requirements:
- Minimum 1 year paid Dental Front Office experience (excluding externships)
- Able to multitask while maintaining accuracy and providing excellent customer service
- Excellent telephone etiquette and interpersonal skills
- Demonstrated history of compassion, empathy, and respect when interacting with patients
- Tireless work ethic to create a positive and uplifting treatment environment
Benefits:
- 10 days yearly Paid Time Off
- 7 yearly Paid Holidays
- Company-paid Life and ADD Insurance
- Free Dental Care (excluding lab fees) for Employee and Qualifying Dependents
- Medical Insurance
- Voluntary Vision Insurance
- Voluntary Short-Term Disability Insurance
- Voluntary Accident Insurance
- Voluntary Critical Illness Insurance
- Voluntary Life and ADD Insurance for Employee and Qualifying Dependents
Compensation:
The estimated annual salary for this position is $40,000-$50,000, commensurate with experience.
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