Dental Office Coordinator

1 day ago


Birmingham, Alabama, United States StoneCreek Dental Care Full time

Job Title: Dental Office Coordinator

About Us:

At StoneCreek Dental Care, we strive to provide exceptional patient care in a comfortable and welcoming environment.

Job Summary:

We are seeking an experienced Dental Front Office Assistant to join our team. As a key member of our front office staff, you will be responsible for greeting patients, managing phone calls, scheduling appointments, and handling patient demographic information.

Key Responsibilities:

  • Greet and check-in/out patients in a timely and professional manner
  • Make outbound and take inbound phone calls to ensure seamless communication
  • Schedule appointments and manage patient calendars
  • Enter accurate patient demographic information into our computer system
  • Collect copays and deductibles while maintaining excellent customer service
  • Assist in insurance processing management and resolve any issues that may arise
  • Provide exceptional patient experience by being empathetic, respectful, and courteous
  • Maintain a high level of productivity while multitasking and ensuring accuracy

Requirements:

  • Minimum 1 year paid Dental Front Office experience (excluding externships)
  • Able to multitask while maintaining accuracy and providing excellent customer service
  • Excellent telephone etiquette and interpersonal skills
  • Demonstrated history of compassion, empathy, and respect when interacting with patients
  • Tireless work ethic to create a positive and uplifting treatment environment

Benefits:

  • 10 days yearly Paid Time Off
  • 7 yearly Paid Holidays
  • Company-paid Life and ADD Insurance
  • Free Dental Care (excluding lab fees) for Employee and Qualifying Dependents
  • Medical Insurance
  • Voluntary Vision Insurance
  • Voluntary Short-Term Disability Insurance
  • Voluntary Accident Insurance
  • Voluntary Critical Illness Insurance
  • Voluntary Life and ADD Insurance for Employee and Qualifying Dependents

Compensation:

The estimated annual salary for this position is $40,000-$50,000, commensurate with experience.


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