Collections Portfolio Manager
7 days ago
The Collections Portfolio Manager ensures compliance with credit and collection policies and procedures of Badger and its customers. This individual oversees and actively participates in all collections and related activities for Badger, guaranteeing strict adherence to state and federal credit and collection rules and regulations in all collection practices.
Key Responsibilities- Responsible for collection coverage of assigned portfolio.
- Monitors portfolio of accounts by following documented collections processes.
- Drives resolution of disputes, while monitoring trends of disputes.
- Calculates and monitors customer collection metrics for portfolio and reconciles customer accounts.
- Responsible for all new hire trainings within Collections group and works closely with other internal groups to set up interdepartmental training of new hires.
- 5+ years of experience in Collections preferred.
- 2+ years of experience as a lead.
- Strong reasoning skills; problem solver, high level of curiosity, ability to dive deep, find solutions and deliver results.
- Solid experience with key financial tools and ERP systems (NetSuite preferred) as well as Microsoft Office skills including Excel and PowerPoint.
The estimated annual salary for this position is $95,000-$120,000 based on location and experience. Badger offers a comprehensive benefits package for full-time employees, including:
- Generous Salary and Bonus Program(s)
- Low-cost Medical, Dental, and Vision Insurance
- 401(k) Plan with Employer Matching
- Employee Assistance Program (EAP) that allows for covered behavioral health visits
- Generous Vacation Programs
- Employee Referral Program
- Employee Training Program(s)
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