Restaurant Operations Manager
5 days ago
JACKMONT HOSPITALITY INC is seeking an experienced Restaurant Operations Manager to oversee daily operations at our Atlanta, GA location. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and driving business growth.
Responsibilities- Supervise restaurant operations during scheduled shifts, including daily decision-making and staff support.
- Ensure the restaurant and staff are set up for success each shift.
- Oversight of team member performance in delivering exceptional guest experiences, providing immediate feedback, coaching, development, and recognition.
- Onboard new team members and ensure they complete their training plans.
- Frequent interaction with guests to ensure their experiences meet our high standards, addressing any issues or complaints promptly.
- Conduct motivational staff meetings to keep team members engaged and informed about company initiatives.
- Quality control of food preparation and presentation to ensure great dining experiences for every guest.
- Maintain a clean and welcoming ambiance that aligns with our brand standards.
- Implement food safety and line checks to guarantee compliance with our quality and safety standards.
- Manage cash handling procedures, including assigning bartender drawers and performing checkout duties.
- Authorize food and beverage comps or promotions as needed.
- Inspect deliveries from vendors to ensure quality and accuracy.
- Compile end-of-shift reports and provide insights for continuous improvement.
- Prioritize employee and guest safety by identifying potential hazards and taking corrective action.
To be successful as a Restaurant Operations Manager, you must have:
- A minimum of 6 months experience as a certified coach within our organization or one year of external restaurant experience with a college degree (preferably).
- The ability to perform all functions and meet qualification standards for all hourly positions.
We offer a competitive salary range $45,000 - $60,000 per annum, depending on experience, to drive your career growth and contribute to our team's success.
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