Restaurant Operations Manager

5 days ago


Atlanta, Georgia, United States JACKMONT HOSPITALITY INC Full time
Job Overview

JACKMONT HOSPITALITY INC is seeking an experienced Restaurant Operations Manager to oversee daily operations at our Atlanta, GA location. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and driving business growth.

Responsibilities
  • Supervise restaurant operations during scheduled shifts, including daily decision-making and staff support.
  • Ensure the restaurant and staff are set up for success each shift.
  • Oversight of team member performance in delivering exceptional guest experiences, providing immediate feedback, coaching, development, and recognition.
  • Onboard new team members and ensure they complete their training plans.
  • Frequent interaction with guests to ensure their experiences meet our high standards, addressing any issues or complaints promptly.
  • Conduct motivational staff meetings to keep team members engaged and informed about company initiatives.
  • Quality control of food preparation and presentation to ensure great dining experiences for every guest.
  • Maintain a clean and welcoming ambiance that aligns with our brand standards.
  • Implement food safety and line checks to guarantee compliance with our quality and safety standards.
  • Manage cash handling procedures, including assigning bartender drawers and performing checkout duties.
  • Authorize food and beverage comps or promotions as needed.
  • Inspect deliveries from vendors to ensure quality and accuracy.
  • Compile end-of-shift reports and provide insights for continuous improvement.
  • Prioritize employee and guest safety by identifying potential hazards and taking corrective action.
Requirements

To be successful as a Restaurant Operations Manager, you must have:

  • A minimum of 6 months experience as a certified coach within our organization or one year of external restaurant experience with a college degree (preferably).
  • The ability to perform all functions and meet qualification standards for all hourly positions.

We offer a competitive salary range $45,000 - $60,000 per annum, depending on experience, to drive your career growth and contribute to our team's success.



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