Front Desk Operations Manager

4 weeks ago


Huntersville, North Carolina, United States Gold's Gym Full time
Job Title: Front Desk Supervisor

Are you a customer service superstar with a passion for leading a team? Do you have a knack for creating a positive and welcoming environment for our members? We're looking for a Front Desk Supervisor to join our team at Gold's Gym

Job Summary:

The Front Desk Supervisor is responsible for overseeing the day-to-day operations of the front desk, ensuring that our members receive exceptional service and support. This role involves leading a team of front desk staff, managing membership sales, and maintaining a clean and organized environment.

Key Responsibilities:
  • Lead and motivate a team of front desk staff to provide exceptional customer service
  • Manage membership sales and promotions to drive revenue growth
  • Maintain a clean and organized front desk area, including inventory management and supply ordering
  • Develop and implement strategies to improve member retention and satisfaction
  • Collaborate with the General Manager to achieve business objectives and goals
Requirements:
  • 2+ years of experience in a customer service or leadership role
  • Proven track record of leading a team to achieve business objectives
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment
  • Recognition and rewards for outstanding performance

At Gold's Gym, we're committed to creating a positive and supportive work environment that allows our team members to thrive. If you're a motivated and customer-focused individual who is passionate about leading a team, we encourage you to apply for this exciting opportunity



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