Scheduling Associate
7 days ago
Job Overview
We are seeking a highly motivated Scheduling Associate to join our team at TriHealth. As a key member of our patient access department, you will be responsible for scheduling and registering patients in a timely and accurate manner.
In this role, you will work closely with various departments to coordinate care and communicate with patients and physicians/offices to obtain necessary information. You will also provide excellent customer service, answer patient questions, and resolve issues.
Key Responsibilities
- Schedule physician-ordered tests in accordance with department guidelines
- CORRELATE medical diagnosis with ordered tests/procedures for medical necessity purposes
- Educate patients on required legal compliance paperwork
- Provide financial triage and direct patients with financial questions
Requirements
- High School Degree or GED
- 1-2 years experience in customer service
- Ability to operate multiple computer applications
- Excellent verbal and written skills
- Typing speed of 35 wpm
Working Conditions
This is a fast-paced environment that requires strong communication and organizational skills. The ideal candidate will be able to work effectively in a team setting and maintain a high level of accuracy in their work.
Salary Information
The estimated salary for this position is $45,000-$55,000 per year, based on location and experience.
Benefits
TriHealth offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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