Scheduling Associate

7 days ago


Cincinnati, Ohio, United States TriHealth Full time

Job Overview

We are seeking a highly motivated Scheduling Associate to join our team at TriHealth. As a key member of our patient access department, you will be responsible for scheduling and registering patients in a timely and accurate manner.

In this role, you will work closely with various departments to coordinate care and communicate with patients and physicians/offices to obtain necessary information. You will also provide excellent customer service, answer patient questions, and resolve issues.

Key Responsibilities

  • Schedule physician-ordered tests in accordance with department guidelines
  • CORRELATE medical diagnosis with ordered tests/procedures for medical necessity purposes
  • Educate patients on required legal compliance paperwork
  • Provide financial triage and direct patients with financial questions

Requirements

  • High School Degree or GED
  • 1-2 years experience in customer service
  • Ability to operate multiple computer applications
  • Excellent verbal and written skills
  • Typing speed of 35 wpm

Working Conditions

This is a fast-paced environment that requires strong communication and organizational skills. The ideal candidate will be able to work effectively in a team setting and maintain a high level of accuracy in their work.

Salary Information

The estimated salary for this position is $45,000-$55,000 per year, based on location and experience.

Benefits

TriHealth offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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