Onsite Bilingual Customer Service Representative

1 month ago


Miramar, Florida, United States RemX Full time
Job Description

RemX Staffing is seeking a BILINGUAL Customer Service Representative to take inbound calls and assist individuals with scheduling regular meal deliveries.

  • Title: Customer Service Representative
  • Employment Type: Contract
  • Location: Onsite
  • Salary: Bilingual Spanish $18/hour
  • Training: 2 weeks of training followed by phone calls

Responsibilities:

  • Assist callers with questions related to their health insurance and meal deliveries
  • Help callers with issues and navigation of the site/portal
  • Serve as the single point of contact for customers and build a strong relationship supporting them
  • Respond to and own consumer inquiries/issues

Requirements:

  • MUST BE BILINGUAL SPANISH
  • GED / High School Diploma (or higher) REQUIRED
  • 1+ year experience in customer service REQUIRED
  • Call Center / Health Care / Insurance environment highly preferred

RemX Staffing is an equal opportunity employer and evaluates qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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