Training Specialist I
4 weeks ago
Yardi Systems is seeking a skilled Training Specialist to support our Senior Living product suite. In this crucial role, you will conduct trainings on our Voyager software and Senior Living CRM and EHR products for both new and existing Yardi employees and clients.
Key Responsibilities:
Conduct engaging and effective training sessions on Yardi's Senior Living products, including Voyager, CRM, and EHR, for employees and clients.
Help participants assimilate knowledge, troubleshoot issues, and guide them in effectively using the software while maintaining excellent client communication.
Deliver impactful training sessions, webinars, and workshops individually or in group settings.
Adhere to training schedules and timelines for Go-Live implementations, ensuring thorough set-up and run-through training.
Respond to employee and client questions about product and software functionality and setup.
Research and resolve software or product issues, escalating unresolved problems to the appropriate teams when necessary.
Requirements:
Associate's Degree in a related area (Business, Finance, Math, Computer/Engineering Sciences, or product-related field) or equivalent experience.
Ability to positively and effectively interact with others and the ability to teach and coach others.
People focused with the ability to build rapport.
Excellent written and verbal communication skills required.
Ability to make sound decisions in identifying training solutions and proactively resolving learner issues.
Proven strong ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
Strong team orientation and desire to take initiative and go the extra mile.
Motivation - you are internally driven and can exercise sound judgment.
Flexibility, and the ability to be resourceful and manage changing priorities.
Ability to travel up to 10%.
About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
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