Strategic Operations Manager
6 days ago
At Concord Group Insurance, we are seeking an experienced Facilities and Operations Manager to join our team. This critical role oversees the day-to-day operations of our facilities and mailroom, ensuring seamless communication and logistics across our offices.
Job OverviewThis senior-level position reports directly to our Assistant Vice President of Real Estate and is responsible for managing a team of direct reports in mailroom, maintenance, and courier services.
The ideal candidate will possess strong project management skills, with experience in supervising staff and overseeing vendor contracts and service agreements.
We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, plus a comprehensive benefits package including medical, vision, dental, life, and disability insurance, as well as a generous Paid Time Off Program and 401(k) plan with company match.
If you have a proven track record of successfully managing teams and overseeing operations, we encourage you to apply for this exciting opportunity.
Responsibilities- Mail Room Operations:
- Oversee the administration needs of the mail center.
- Record keeping of mailroom costs and activities, overseeing the processing of incoming and outgoing mail.
- Manage logistics, assisting and directing internal deliveries.
- Knowledge of postal regulations and liaison between the company and mail providers (UPS, Fed Ex, Etc.).
- Maintenance and Facilities Operations:
- Strong project management skills and completing time-sensitive deadlines.
- Manage the maintenance and operations of company branches and office sites.
- Negotiate and oversee vendor contracts and service agreements.
- Manage invoices and contracts, demonstrate attention to detail, work with department budget.
- Supervisory Responsibilities:
- Manage and oversee direct reports in mailroom, maintenance, and courier services.
- Communicate effectively with leadership and executive team.
- Make suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees.
- Supervisory responsibilities include, but not limited to:
- Reporting to management the progress and problems with meeting Company objectives;
- Planning, assigning, and directing work to meet Company objectives;
- Training associates and conducting performance appraisals;
- Interviewing prospective associates.
- Bachelor's degree from four-year college or university; or several years of similar prior work experience preferred.
- 7-10 years of experience in a supervisory position over facilities operations is preferred.
- Proficiency in Microsoft Office Suite and ability to learn new software platforms.
- Ability to travel to branches in VT, NH, ME, and MA as needed.
- Ability to read, write, and interpret documents such as instructions, policy, and procedure manuals.
- Excellent communication skills within oral and written forms and possess good problem-resolution skills.
- Ability to strategically plan and be adaptable to business changes.
- Demonstrates management skills such as directing the activities of the staff, motivation, training, discipline, and the development of associates.
- Hold and maintain a valid driver's license; maintain an excellent driving record.
- Able to lift and carry up to 35-50 pounds.
As a valued member of our team, you will receive a comprehensive total compensation package including medical, vision, dental, life, and disability insurance, a generous Paid Time Off Program, and a competitive 401(k) plan with company match.
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