Dental Office Coordinator
4 weeks ago
Position Summary:
Dental Office Receptionist (Business Assistant)
Family Dental of Thornton, a state-of-the-art dental practice in Thornton, CO, is seeking an experienced Dental Assistant to join our team. Our team is passionate about delivering exceptional dental care to our patients. The ideal candidate should have experience with Dentrix, implants, crowns, bridges, and bilingual skills (English/Spanish). Additionally, they should be proficient in fabricating temporary crowns.
Key Responsibilities:
- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team members to implement Heartland Dental systems to optimize office potential
What You'll Gain:
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Part of a secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential
- Access to on-demand Daily Pay
Minimum Qualifications:
- Experience working in a fast-paced, customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
Preferred Experience:
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
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