Strategic Operations Director for Depositary Receipts

2 days ago


Lake Mary, Florida, United States BNY Full time

We are seeking a highly skilled and experienced Strategic Operations Director to join our team in Lake Mary, FL. This role is responsible for managing multiple operations teams, processing client transactions, and resolving operational issues on a daily basis.

About BNY

BNY is a leading global financial services company that operates in 60 countries. Our culture empowers employees to grow and succeed, and we continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace.

Salary and Benefits

The estimated salary for this role is $150,000 - $200,000 per year, depending on experience. We offer highly competitive compensation, benefits, and wellbeing programs, including flexible global resources and tools for your life's journey, access to paid volunteer time, and generous paid leaves.

Job Description

This role involves managing teams responsible for processing client transactions and resolving operational issues. The successful candidate will have a strong understanding of industry best practices, develop and maintain policies and procedures, set metrics and goals to ensure continuous process improvement, and oversee internal activities and initiatives designed to improve the client experience and operational workflow.

In addition, the Strategic Operations Director will be responsible for recruiting, directing, motivating, and developing staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team. The role also involves maintaining relationships with business teams to report client trends and needs, providing forward-looking insight on client issues to drive future revenue growth, and determining needed improvements through review and analysis of problems.

Required Skills and Qualifications

To be successful in this role, we are seeking a candidate with a Bachelor's degree or equivalent combination of education and experience, preferably with an MBA. A minimum of 7-10 years of total work experience, including 2-5 years of management experience, is required. Experience in an operational area and/or client services is also preferred.

About You

As a Strategic Operations Director at BNY, you will have the opportunity to make a significant impact on our organization and contribute to our mission to help make money work for the world. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.



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