Technical Support Specialist

4 weeks ago


Chantilly, Virginia, United States DANE LLC Full time
Job Overview

DANE LLC is seeking a highly skilled Technical Support Specialist to join our team. As a valued member, you will play a crucial role in providing top-notch Account Management Services for Department of State consolidated accounts.

Key Responsibilities
  • Creating, modifying, and overseeing all Department of State accounts
  • Handling SNAP card administration
  • Initial mobile and laptop support at the tier 1 level
Requirements
  • Strong customer service and communication skills
  • Excellent interpersonal skills
  • Working knowledge of ServiceNow ticketing system
  • Experience providing Tiers 1 and 2 technical support for hardware and software
What We Offer
  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development

DANE LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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