Program Director for Homeless Services
7 days ago
We are seeking a Program Director for Homeless Services to oversee a team of specialized navigators at the Anaheim Emergency Shelter. The successful candidate will have experience in case management, supervision, and program development.
About the Role- Oversee a team of 5-7 navigators, providing guidance on maintaining caseloads, engaging residents, and reporting outcomes
- Develop and implement program policies and procedures to ensure efficient operations
- Maintain communication with the Program Supervisor, AES site staff, and Social Workers to coordinate services and assess resident needs
- Conduct regular 1-on-1 meetings with navigators to review performance, set goals, and provide feedback
- Facilitate bi-weekly navigator meetings and internal professional development trainings
- Supervise and develop specialized navigators, ensuring they meet their role expectations
- Conduct individual supervision sessions to review cases, SMART goals, and development needs
- Facilitate or coordinate internal professional development trainings for navigators
- Assist in navigation staff candidate selection and interviews; support facilitation and/or coordination of new hire orientation and training
- Ensure accurate and timely reporting of program effectiveness and model outcomes
- Maintain data on groups facilitated by navigators and track staff call-outs and time-off requests
- Create weekly staff schedules to ensure adequate coverage and approve timesheets in a timely manner
- Work collaboratively with the Program Supervisor to gather or maintain programming services data
- Minimum GED or High School Diploma required; prior work experience in a shelter or recovery facility preferred
- 2 years Case Manager experience within a mid to large team within homeless population and/or BSW or degree in related field with minimum 1 year of supervisory experience (preferred)
- Strong knowledge of HMIS (preferred)
- Must be in good physical health and mental health, capable of meeting the demand of the position
- Driving Test and clean MVR check (Required)
- Ability to communicate effectively and remain positively engaged with co-workers, community members, and guests in a trauma-informed manner
- Able to thrive and adapt in a fast-paced, frequently changing environment
- Must possess effective time management skills and be able to prioritize work and meet deadlines
The estimated salary for this position is $60,000 - $70,000 per year, depending on experience.
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