Customer Service Representative

4 weeks ago


Concord, New Hampshire, United States The Sherwin-Williams Company Full time
Job Summary

This is a full-time position that plays a crucial role in the success of our retail stores. As a Customer Service Representative, you will work closely with customers to understand their needs and provide solutions to their problems.

You will be responsible for resolving customer concerns, maintaining high-quality standards, and achieving excellent customer service while meeting sales goals.

This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service and resolve customer complaints
  • Maintain a clean and organized store environment
  • Process sales transactions accurately and efficiently
  • Meet sales goals and targets
  • Assist with inventory management and stockroom organization
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Valid driver's license and reliable transportation
Preferred Qualifications
  • Previous experience working in a retail or customer service environment
  • Ability to read, write, and communicate in multiple languages
  • High school diploma or equivalent


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