Property Management Executive
4 days ago
We are seeking a Property Management Executive to oversee daily operations and foster a positive living environment for residents in our manufactured home land lease community in Santa Fe, NM.
Key Responsibilities:- Oversight of community operations to ensure safety, cleanliness, and compliance with company policies at all times.
- Management of resident move-ins and move-outs, including preparation of necessary documentation and handling financial transactions.
- Supervision of property maintenance and utility management to ensure the safe working order of all facilities, including water meters.
- Conducting regular property and homesite inspections to uphold community standards and ensure residents' well-being.
- Management of 3rd party contractors, coordination of bids, and supervision of work to ensure satisfactory service delivery.
- Handling communication with residents to collect delinquent rents, enforce community rules, and address complaints effectively.
- Processing resident transactions, such as lease agreements, rental contracts, and notices for non-compliance or rent-payment demands.
- Recruitment, training, and oversight of on-site staff, evaluation of performance, and recommendations for promotions or disciplinary action.
- Maintenance of accurate resident records in Rent Manager and ensuring compliance with regulatory requirements, such as the NM Mobile Home Park Act and Owner Resident Relations Act.
- Serving resident notices and management of Proof of Service documentation when necessary.
- Adherence to company standards, enforcement of policies, provision of excellent customer service, and effective time management.
- Cross-training for other assigned positions and serving as a backup when needed.
- Ensuring compliance with local, state, and federal regulations.
- Minimum 2 years of experience in property management or the manufactured home industry.
- Prior experience in managing MH communities and proficiency in using Rent Manager software advantageous.
- Fluency in both English and Spanish, with the ability to speak, read, and write in both languages, is a requirement for this role.
- A strong ability to understand complex instructions, memos, and procedural manuals is essential.
- Proficiency in writing simple correspondence and presenting information effectively in one-on-one or small group settings is necessary.
- Excellent communication skills via phone, email, voicemail, and Teams are important.
- Proficiency in Microsoft Office Software and basic computer skills are required.
- Basic mathematical skills including addition, subtraction, multiplication, and division are necessary.
- Strong organizational skills, attention to detail, and effective time management abilities are key qualifications.
- Customer service-oriented with excellent problem-solving skills.
At Creative Homebuyers, Inc., we are passionate about transforming properties and revitalizing communities. We specialize in buying, renovating, and managing manufactured homes and communities. Our commitment to providing affordable, high-quality housing is at the core of everything we do. We foster a positive and supportive work environment, where every team member is empowered to grow and contribute to the success of our residents and the communities we serve.
The estimated salary range for this position is $50,000 - $55,000 per year, depending on experience.
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