Patient Service Representative

6 days ago


Myrtle Beach, South Carolina, United States Tidelands Health Full time
Job Title:

**Patient Service Representative II**


Overview:

Tidelands Health is seeking a motivated and detail-oriented Patient Service Representative to join our team. In this role, you will be responsible for registering patients, handling first call resolutions, and coordinating patient services.


Key Responsibilities:
  • Engage with patients to create a welcoming experience and provide excellent customer service.
  • Obtain and accurately enter required information for registration into the electronic health system.
  • Ensure all necessary signatures are obtained and forms completed.
  • Thoroughly document insurance verification information in the system.
  • Answer inbound and place outbound telephone calls as assigned.

Requirements:

To be successful in this role, you will need:

  • A High School Diploma or equivalent.
  • At least two years of related customer-facing experience, preferably in healthcare.
  • Excellent interpersonal skills and the ability to interact successfully with the public.
  • The ability to perform effectively under sudden deadlines and changing priorities.

Compensation:

The estimated salary for this position is $42,000 - $55,000 per year, depending on experience.


Benefits:

Tidelands Health offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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