Patient Service Representative
6 days ago
**Patient Service Representative II**
Overview:
Tidelands Health is seeking a motivated and detail-oriented Patient Service Representative to join our team. In this role, you will be responsible for registering patients, handling first call resolutions, and coordinating patient services.
Key Responsibilities:
- Engage with patients to create a welcoming experience and provide excellent customer service.
- Obtain and accurately enter required information for registration into the electronic health system.
- Ensure all necessary signatures are obtained and forms completed.
- Thoroughly document insurance verification information in the system.
- Answer inbound and place outbound telephone calls as assigned.
Requirements:
To be successful in this role, you will need:
- A High School Diploma or equivalent.
- At least two years of related customer-facing experience, preferably in healthcare.
- Excellent interpersonal skills and the ability to interact successfully with the public.
- The ability to perform effectively under sudden deadlines and changing priorities.
Compensation:
The estimated salary for this position is $42,000 - $55,000 per year, depending on experience.
Benefits:
Tidelands Health offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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