Customer Service Representative

7 days ago


Chatsworth, Illinois, United States Staff My Agency Full time
Position Overview

We are seeking a qualified professional to join our team as a part-time Licensed Customer Service Representative. As a key member of our team, you will play a crucial role in providing exceptional customer service and helping our business grow through value-based conversations.

Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results.
Requirements
  • Active Property and Casualty license required.
  • Life and Health license required.
  • Prior State Farm experience a plus.
  • Excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
  • Self-motivated and detail-oriented, with a strong commitment to customer service.

This is a part-time opportunity with a 30-hour work week, offering a competitive base pay plus commission structure. If you are a motivated and customer-focused professional looking for a rewarding career with growth potential, we encourage you to apply.



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