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Field Technician

1 month ago

Cleveland, Ohio, United States DigitalC Full time
Job Title: Field Technician

At DigitalC, we are seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for installing and maintaining our internet services, ensuring a reliable and high-quality connection for our customers.

Key Responsibilities:
  • Install and maintain wireless internet equipment and services for residential and commercial customers.
  • Route cables and wiring on the exterior of buildings while maintaining a neat and discreet appearance.
  • Diagnose and resolve networking issues to ensure a reliable internet connection for customers.
  • Provide excellent customer service by addressing customer inquiries and ensuring customer satisfaction.
Requirements:
  • High school diploma or equivalent.
  • No prior industry experience is required, but candidates with experience in installation, cabling, or networking will be given strong consideration.
  • Basic understanding of networking concepts and troubleshooting is a plus.
Benefits:
  • Generous Medical, Dental, Vision, Life insurance benefits for full-time employees.
  • 401(k) opportunity with company match for full-time employees.
  • Paid Time Off (PTO).
  • Paid Holidays.