Customer Service Ambassador

4 weeks ago


Towson, United States Fogo de Chão Full time

About Fogo de Chão

We strive to deliver an unforgettable dining experience that showcases the culinary art of Churrasco. Our mission is to ignite passion and joy in our team, guests, and communities. We believe that better futures start when we bring our best to the table every day to feed a purposeful future.

Our Values

We live by the values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you). These values guide everything we do, from how we treat our guests to how we support our team members.

Job Summary

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for facilitating service activities to enhance and enable the guest experience. You will convey the gratitude of the organization to the guest for their patronage through guest-focused practices.

Key Responsibilities

  • Facilitate service activities to enhance and enable the guest experience.
  • Convey the gratitude of the organization to the guest for their patronage through guest-focused practices.
  • Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
  • Complete any beginning or closing shift duties as directed by management.

Requirements

To be successful in this role, you must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high-stress situations. You must also be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, company-paid life insurance, and short-term disability. We also offer a voluntary benefits package, including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.

Equal Opportunity Employer

Fogo de Chão is an equal opportunity employer and an E-Verify employer. This position has a fixed rate of $15.00 and is also eligible to receive tips.



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